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Refunds & Cancellation Policy

Last Updated: 3rd March 2026

 

 

Thank you for purchasing CoverPoint.

 

Please read this Refunds & Cancellation Policy carefully before making any payment.

 

1. Refund Policy

All payments made for CoverPoint licenses, feature unlocks, or upgrades are final and non-refundable.

 

Once payment is completed:

 

  • No refunds will be issued

  • No partial refunds will be provided

  • No prorated cancellations are available

This applies to:

 

  • Full License purchases

  • Feature upgrades

  • Match limit extensions

  • Direct payments made to the Developer

 

2. Trial Version Responsibility*

 

Users are strongly encouraged to:

 

  • Use the Trial/Freemium version before purchasing

  • Test hardware compatibility (video capture cards, webcams, system performance)

  • Ensure the App meets their workflow requirements

By purchasing a license, you confirm that you have evaluated the App to your satisfaction.

* Only for Students of Devraj Raut's Cricket Analysis Courses.

 

 

3. App Store Purchases

If the purchase is made through the Apple App Store:

 

  • Refund requests must be submitted directly to Apple

  • The Developer does not process or control App Store refunds

  • Apple’s refund policies will apply

 

4. License Activation

Once a license is:

 

  • Approved

  • Activated

  • Linked to your email and device

The service is considered delivered in full.

 

Digital license delivery constitutes completion of the transaction.

 

5. Exceptional Circumstances

 

Refunds may only be considered in the event of:

 

  • Duplicate payment due to technical error

  • Proven billing mistake by the Developer

 

Any such cases will be reviewed at the Developer’s sole discretion.

6. Cancellation

 

CoverPoint licenses are not subscription-based unless explicitly stated.

If subscription features are introduced in the future:

 

  • Cancellation will stop future billing

  • No refunds will be issued for past billing cycles

 

7. Chargebacks & Disputes

Unauthorized chargebacks or payment disputes without contacting the Developer first may result in:

 

  • Immediate license suspension

  • Permanent blocking from future purchases

 

8. Policy Updates

The Developer reserves the right to update this policy at any time.

Continued use of the App constitutes acceptance of the updated policy.

 

9. Contact

For billing-related inquiries:

Email: devraj.raut@gmail.com

If you are facing genuine issues, please contact us. We are committed to resolving concerns wherever possible.

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