Refunds & Cancellation Policy

Last Updated: 3rd March 2026

 

 

Thank you for purchasing CoverPoint.

 

Please read this Refunds & Cancellation Policy carefully before making any payment.​

 

1. Refund Policy

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All payments made for CoverPoint licenses, feature unlocks, or upgrades are final and non-refundable.

 

Once payment is completed:

 

• No refunds will be issued

• No partial refunds will be provided

• No prorated cancellations are available

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This applies to:

 

• Full License purchases

• Feature upgrades

• Match limit extensions

• Direct payments made to the Developer

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2. Trial Version Responsibility*

 

Users are strongly encouraged to:

 

• Use the Trial/Freemium version before purchasing

• Test hardware compatibility (video capture cards, webcams, system performance)

• Ensure the App meets their workflow requirements

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By purchasing a license, you confirm that you have evaluated the App to your satisfaction.​

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* Only for Students of Devraj Raut's Cricket Analysis Courses.

 

 

3. App Store Purchases

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If the purchase is made through the Apple App Store:

 

• Refund requests must be submitted directly to Apple

• The Developer does not process or control App Store refunds

• Apple’s refund policies will apply

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4. License Activation

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Once a license is:

 

• Approved

• Activated

• Linked to your email and device

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The service is considered delivered in full.

 

Digital license delivery constitutes completion of the transaction.

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5. Exceptional Circumstances

 

Refunds may only be considered in the event of:

 

• Duplicate payment due to technical error

• Proven billing mistake by the Developer

 

Any such cases will be reviewed at the Developer’s sole discretion.

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6. Cancellation

 

CoverPoint licenses are not subscription-based unless explicitly stated.

If subscription features are introduced in the future:

 

• Cancellation will stop future billing

• No refunds will be issued for past billing cycles​

 

7. Chargebacks & Disputes

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Unauthorized chargebacks or payment disputes without contacting the Developer first may result in:

 

• Immediate license suspension

• Permanent blocking from future purchases

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8. Policy Updates

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The Developer reserves the right to update this policy at any time.

Continued use of the App constitutes acceptance of the updated policy.​

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9. Contact

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For billing-related inquiries:

Email: support@coverpointapp.com

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If you are facing genuine issues, please contact us. We are committed to resolving concerns wherever possible.